Offline Access Public Services
Contact with essential services
By phone, post or face to face in person
Offline options maintained
Offline
- All public services required to provide well-publicised and accessible offline routes to contact public services by phone, post or speak to someone face to face.
Background
Age UK campaign
Offline and Overlooked.
6 million older people are not online or cannot use the internet to do what they need and do it safely.
They are increasingly being shut out from essential services.
And many more simply want the option to use the post, phone or speak to someone face to face.
With access to NHS appointments, council services and even parking swiftly moving online by default.